GOM Remote

FAQ

[Note] Please note that the Gom Player/Gom Audio control functions in Gom Remote may not be working properly in the following cases.

Views: 15,580 Date: 2016. 07. 04

After you connect a device to Gom Remote, if the Gom Player/Gom Audio remote control functions are not working properly, check the installed version of Gom Player/Gom Audio that you are using on your PC.

 

Gom Remote is only compatible with the PC versions of Gom Player 2.3.3/Gom Audio 2.1.2 or higher. Some of the functions in Gom Remote may not work properly in the older versions.

Please update Gom Player/Gom Audio on your PC with the latest version, and then try using Gom Remote again.

 

* Alternatively, you may download the latest version of Gom Player/Gom Audio, and then reinstall it.

 - You can download the latest version of GOM Player here:

 - You can download the latest version of GOM Audio here:

 

To check your installed version, or to update the program, please refer to the following:


[GOM Player]

1. Click “Menu > Program Info” or press F1.

2. Your current version will be displayed at the top of the Program Info window. Check if your version is older than 2.3.3.

3. If your current version is older than 2.3.3, click the “Update” button.

4. If you click the “Update” button on the Update Notice window, the program will be updated to the latest version.

 

[GOM Audio]

1. Click “Menu > Program Info” or press F1.

2. Your current version will be displayed at the top of the Program Info window. Check if your version is older than 2.1.2.

3. If your current version is older than 2.1.2, click the “Update” button.

4. If you click the “Update” button on the Update Notice window, the program will be updated to the latest version.